Disclosure Under the Act on Specified Commercial Transactions

Seller
Masatake Miyake (Trading as HATSKI)

Business Representative
Masatake Miyake

Business Address
7-1-182 Warizukadori, Chuo-ku, Kobe, Hyogo 651-0065, Japan
Under the Hankyu Railway Elevated Tracks

Phone Number
+81-78-855-6488

Email Address
info@hatski.jp

Product Prices
All product prices are displayed on the respective product pages, inclusive of applicable Japanese consumption tax for domestic purchases.

Additional Charges

Domestic shipping within Japan is ¥550 (tax included) per order.

Free domestic shipping is available for orders totaling ¥19,800 (tax included) or more.

International orders are shipped via DHL. Shipping fees vary depending on the destination and are charged separately.

International shipments may be subject to customs duties, import taxes, and other applicable charges. Please refer to our Shipping Policy for details regarding responsibility for these fees.

Payment Methods
Credit card payments are accepted.

Available payment methods will be displayed during checkout.

Payment Timing
For credit card payments, payment is processed when the order is placed. The actual billing date depends on the policies of your card issuer.

Shipping and Delivery
In-stock items are generally dispatched within 3–4 days after order confirmation.

If shipment is delayed due to stock availability or other circumstances, we will notify you by email.

Product Availability
Products are available while supplies last.

If an item becomes unavailable after an order has been placed, we will contact you by email or telephone.

Order Cancellations, Returns, and Exchanges

As a general rule, we do not accept order cancellations, returns, or exchanges for reasons attributable to the customer.

Returns or exchanges due to incorrect sizing, differences from personal expectations, or ordering mistakes are not accepted.

However, if an item is defective upon arrival or differs from the item ordered, please contact us by email or telephone, preferably within 3 days of receiving the product.

We will review the circumstances and provide instructions regarding returns, exchanges, or other appropriate resolutions.

Returns or exchanges for customer-related reasons are not accepted in the following cases:

• Items that have been worn or washed

• Sale items

• Items with missing product tags or delivery documents

Nothing in this policy limits or excludes any rights or remedies available to customers under applicable law in relation to defective or non-conforming products.

Contact
info@hatski.jp